I ordered two of these Alabaster Swirl pendant lights for the breakfast counter in my newly remodeled kitchen. My cabinets are bamboo, and I thought that these pendants would complement them nicely.
They arrived within two weeks or so, and were packed very well. One of them was mis-wired (the connections were loose at the socket, and shorted). It was a simple fix, but something that should have been checked before shipment. Though both pendants were beautiful, they were very different in appearance.
I contacted ACLighting, and sent them photos of the two pendants that I had received. I recognized that though there were always variations in hand crafted product, the variation in these two was much wider than I would have expected. ACLighting was very accommodating, and offered to create more of these pendants, and send me two that were more similar in appearance. So I returned the two that I had received, at my expense.
I received the replacement pendants within a couple weeks, and they are spectacular. This time the installation was straightforward, with no problems. They look beautiful in my kitchen. I opted for the brushed nickel hardware to complement the cabinet pulls, and they go very well together.
Make sure that you install them with a proper dimmer switch, and they can be used, along with under counter lighting, as mood lighting at night, when you don't otherwise need the overhead recessed lighting.
Overall, I am very pleased with the pendant lights, and with the service that ACLighting provided to me. I would not hesitate to recommend them to anyone.
3/30/2013 4:25 AM
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